Privacy Policy

At Ocellus Risk Limited, we are committed to upholding the highest standards of security, privacy, and integrity in every aspect of our operations. This Privacy Policy outlines how we collect, use, protect, and disclose personal and non-personal information from users (“Users”) who interact with our website, www.ocellus-risk.com (“Site”), and our associated services and offerings.

We understand the nature of our business requires a heightened level of discretion and responsibility. Accordingly, we ensure that all information shared with us is handled with the utmost care and confidentiality.

1. Personal Identification Information
We may collect personal identification information in a variety of ways, including when Users:

  • Visit our Site
  • Submit an enquiry
  • Subscribe to communications
  • Complete forms or surveys
  • Engage with other features or services on the Site

Information collected may include, but is not limited to: name, email address, postal address, and telephone number. Users may access the Site anonymously, and the provision of personal data is entirely voluntary. However, declining to provide certain information may restrict access to specific features or services.
We only collect such information when it is knowingly and willingly submitted by the User.

2. Non-Personal Identification Information

We may collect technical and usage-related information when Users interact with the Site. This may include browser type, device information, IP address, operating system, and Internet service provider details. This data is used to improve user experience, maintain site security, and monitor overall performance.

3. Use of Cookies
Our Site may use cookies to enhance the User experience and ensure optimal site performance. Cookies are small data files placed on a User’s device for record-keeping and functionality purposes.
Users can choose to set their browser to refuse cookies or to alert when cookies are being sent. Please note that some parts of the Site may not function properly if cookies are disabled.

4. How We Use Collected Information
Ocellus Risk Limited may use collected information for the following purposes:

  • To provide and enhance client services
  • To respond efficiently to enquiries and support requests.
  • To personalise the user experience
  • To better understand how our Users interact with our services as a whole.
  • To improve our offerings
    Feedback is used to refine our services and digital platforms.
  • To communicate important updates
  • To share relevant information regarding our services, business updates, or industry developments.
  • Users can opt-out of communications at any time.

5. Data Protection and Security

We implement stringent data handling protocols and adopt industry-leading security measures to protect all information under our care from unauthorised access, alteration, or misuse. These measures include secure storage systems, controlled access, and encrypted communications where applicable.

6. Confidentiality and Information Sharing
We do not sell, trade, or rent personal identification information to third parties.
In specific, limited cases, we may share non-identifiable, aggregated demographic data with trusted partners to support the operation of our services. We may also use reputable third-party service providers to assist in managing communications or specific features of our Site (e.g., newsletters), always under strict confidentiality agreements and with explicit user permission where applicable.

7. Third-Party Links

Our Site may include links to external websites managed by partners or affiliates. Ocellus Risk Limited is not responsible for the privacy practices or content of any linked sites. Users are encouraged to review the privacy policies of those third-party websites separately.

8. Your Data Rights – GDPR Compliance
Ocellus Risk Limited acts as the Data Controller in accordance with the General Data Protection Regulation (GDPR) 2016. We process personal data lawfully, fairly, and transparently.

As a User, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data (right to be forgotten)
  • Withdraw consent to communications at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
  • To exercise any of your rights, please contact us through our Site.

9. Policy Updates
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. We encourage Users to check this page periodically to remain informed about how we protect their information.

Effective Date: 10th April 2025
Last Updated: 10th April 2025

10. Acceptance of Policy

By using our Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use the Site. Continued use following the publication of changes will be deemed as your acceptance of those changes.

11. Contacting Us
If you have any questions regarding this Privacy Policy, or your dealings with Ocellus Risk Limited, please contact us directly through our website:
www.ocellus-risk.com